Clients responsibilities

Clients have the responsibility to participate actively in their plan of care and services, including:

  • Providing legitimate identification documents;
  • Providing information about their health and wellness practices, present and past illnesses, hospitalizations, medications and other matters relating to their health history;
  • Helping their healthcare staff in providing care by following instructions and medical orders; and, accepting medical consequences if they do not follow the care, service, or treatment plan provided;
  • Using medical equipment and supplies wisely (avoiding overuse) and generally respecting the property of other people and of our service;
  • Authorizing members of their family to review their treatment, if they are unable to communicate with doctors or nurses.